Our customers are industry leaders who are revolutionizing the way they engage with their customers.
With Digital Customer Engagement they are providing unprecedented, measurable value and are becoming more meaningful in their customers’ lives. They manage the real-time customer state, with each of their customers, being proactive, and adjusting offers and activities that are personalized and adapted to the current context. They do this, every time they engage, on every channel and touchpoint, throughout a continuous customer journey.
Implementing Digital Customer Engagement is delivering a far reaching impact on their business. They are increasing revenues, dramatically improving customer loyalty and satisfaction, and running a much more effective marketing organization.
And we have the numbers to prove it. Here you will read about some of their game-changing, engaging results.
The Numbers Speak for Themselves
European Communications Service Provider increases Net Promoter Score with a Digital Customer Engagement implementation
Leading European Communications Service Provider increases conversion rates for contextual offers delivered via innovative mobile app
Tier 1 Communications Service Provider increases revenues with pull-based personalized, contextual offers
Increase Marketing Efficiency
Tier 1 European Communications Service Provider increases marketing efficiency with personalized contextual offers on self-service payment terminals
Boost Usage and Increase Spend
Tier-1 Communications Service Provider Is Making a Bundle Out of Bundles